Customer Testimonials
We are thrilled to have a 97.3% customer satisfaction rating!*
We pride ourselves in ensuring our customers leave our facilities with a smile and a “WOW”.
*based on submitted customer surveys from 1/2010 to 8/2011
Check out just a sample of what our customers are saying…
Location: 13409 Cortez Blvd, Brooksville
“Bruce & Staff have helped us tremendously in these hard times & everyone else I talk to in waiting room loved them. God bless you all!” – D. Bastiana
“You saved me $1,500 WOW!!” – R. Barnett
“Bruce is a one in a million, refreshing to find an honest Auto Shop – I’m a loyal customer for sure!” – D. Posada
Location: 1180 Court Street, Clearwater
“A wheel bearing they replaced went bad in a week. They took care of it right away. Best AC job and price-they will handle all 3 of our cars. Sharon and Jim are great.” – G. Aldrich
“Sharon Adams, Owner, along with my mechanic for many years, Wayne Carrier, will be the main reason I will continue to maintain all my cars at this ICA location!” – P. Heffelfinger
“I’m so lucky to have found this location. Sharon was more than helpful and prompt!!!” – S. Giorgianni
Location: 27232 US Hwy 19 N, Clearwater
“Thank you all for fixing my truck. While the breaks cost me an arm & a leg, the inexpensive fix for something I thought would cost me my 1st born more than made up for it.” – R. Smith
“Bent over backwards to satisfy me. Very helpful.” – F. Robarge
“The store manager at your Clearwater and SR 580 shop is phenomenal. Always courteous and explains everything in detail. When I call I just give my name and he knows me. I have been going there for over 2 yrs now. The important thing is that I trust him. He’s a great asset to your company. He’s great!! I have recommended to several friends and family!” – D. Martin
Location: 730 NE 5th Street, Crystal River
“I’ll never go anywhere else for my car service -great job! Honest and friendly” – D. Aubin
“No improvement necessary – management + service was excellent. I will return and told friends already.” – K. Takacs
“I just have a comment! It’s hard to find honest people. Here in Crystal River they are! It’s been a while since I’ve had trust for a mechanic – not anymore! Thanks guys!” – M. Brandt
Location: 102 US Hwy 41 S, Inverness
“I was so very impressed I am telling everyone, including a praise report at church with their name and address.” – J. Skelley
“After doing business with Ice Cold Air (New air conditioning system) I feel no need to do business anywhere else!!” – L. Hollis
“We’ve used ICA since moving to Inverness – honest people – great service – always recommend them to our friends.” – F. Duncan
Location: 3508 US Hwy 19 N, New Port Richey
“Troy did an excellent job of making me feel at home and that I could trust him. I didn’t go for other estimates.” – W. Ramsay
“Troy Ruthruff is a great Manager. He has went out of his way to get us the bottom dollar to repair our used Ford Taurus. We have to fix things (one by one) and he has been so gracious to understand and help us through the process. Our mechanic for life!” – J. Hiatt
“You fixed my window motor. I am very happy with it now. It was much cheaper than another quote I got.” – K. Feyerabend
Location: 5890 Park Blvd, Pinellas Park
“Kevin was polite, respectful, helpful and able to get our vehicle in the next day and true to his quote on the phone. We know there is an additional belt that needs to be fixed, unfortunately I was unable to get fixed the day they found it but we will bring it back to you to fix. Thank you so much.” – L. Workman
“I couldn’t be more happy with the service and the quality of the work – will always take my car to Kevin’s company.” – M. Abate
“Kevin’s a great guy. No need to improve – the shop’s the ONLY ONE I trust to do good work at a decent price.” – T. Jones
Location: 6401 US Hwy 19 N, Pinellas Park
“The overall job is Awesome! I appreciate your free estimates, love that you will install parts that customers bring in. I truly hope you continue this practice.” – N. Terry
“Patrick was awesome very upfront with needed repairs. No hint of trying to rip me off like other places. Will be back” – D. Curry
“My experience with the Ice Cold Air was awesome. I’ve never been treated like that in any shop or store!! Plan on going back for more work done on my car. Thanks Patrick + Larry!” – V. Bradford
Location: 11930 US Hwy 19 N, Port Richey
“The manager was very helpful and nice. He called my warranty company and set everything up to repair my AC.” – K. Dockery
“Thank you so much for putting AC back into my car. I can now enjoy summer in Florida. Your price beat Tires Plus and AAMCO.” – H. Torczyn
“Whenever I go to Ice Cold Air I expect the job to be done right! That’s exactly what they do, thanks guys.” – R. Sawyer
Location: 1406 4th Street North, St. Petersburg
“Wonderful, wonderful service!! My husband and I will keep coming back! Paul was great to work with, very honest and kind. The cars are driving like gems.” – R. Prine
“Excellent service, immediate updates, done as quick as estimated, great price.” – W. Laughlin
“The Car Care Club card is a great deal, but more importantly, I feel like I can trust you guys! Thanks, Paul!” – C. Simonds
Location: 380 34th Street N, St. Petersburg
“Everything was great! Service was quick and thorough! You aren’t kidding-my A/C is now ICE COLD. Thanks!” – A. Hersem
“Manager Rick McNeil and the maintenance staff have EARNED my trust. Thank you guys!” – A. Williams
“Everything is great. Even when my wife can goes for car repair, she is dealt in a good way and explained everything to her. Thanks.” – J. Singh
Location: 410 S. Dale Mabry, Tampa
“Incredible service-I felt informed- Ashley and all of the team were great!!” – A. Porcaro
“I would like to thank you all for the fast and speedy service that I received and for the transportation you gave me to and from.” – L. Butler
“I brought my own rear brake cylinders and was charged only for labor – I was in and out of there in no time. Ashley + Keith are great. Brake cylinder and labor cost $103.66 – everyone else wanted $200.00″ – P. Karvjian
Location: 3902 S. Westshore Blvd, Tampa
“Very nice gentlemen – very honest and trustworthy!! Car is always ready in a reasonable amount of time and they always call to advise problems and what is needed.” – S. Riggleman
“Nothing to improve. Jeremy & his crew are the blessing that every single mom needs. Outstanding service!” – M. Costello
“Have Jeremy give a seminar on how to treat customers on how to make an honest buck and not rip off a customer to make an extra buck. Thanks for taking good care of my F-150 – love my truck” – R. DeMay
“The store on Sligh-near 275 is fabulous!! Recommended to all my friends.” – B. Ash
“Refreshing in a not so trusting business (auto repair). There is not enough room here to tell you what a great job they recently did for me. Going forward, they have all my business.” – D. Fowler
“Very friendly service. Offered discounts and even brought my car back to me at work. A++ ” – A. Widoff
Location: 7901 W. Hillsborough Ave, Tampa
“I was quoted $135 more at Tire Kingdom for part of the work I had done by Gary’s guys.” – M. Gordon
“Gary is one of the nicest people I have dealt with in a very long time. Very honest and helpful. I have been to this location before and will continue to go there. Great!” – E. Breen
“We have been there 3 times for 3 different repairs. I will not go anywhere else. They are AWESOME!!!!” – D. Young
Location: 6609 Gall Blvd, Zephyrhills
“Your MGR and the mechanic were great and went out of their way to help me on my Yukon and save money.” – C. Coucy
“My car required costly work. I was offered many options, discounts and solutions to help keep my car operational and safe!” – M. Hutson
“Outrageous Service – treated with caring and respect” – M. Kopp
