Customer Testimonials

We are thrilled to have a 97.3% customer satisfaction rating!*

We pride ourselves in ensuring our customers leave our facilities with a smile and a “WOW”.

*based on submitted customer surveys from 1/2010 to 8/2011

Check out just a sample of what our customers are saying…

Location: 13409 Cortez Blvd, Brooksville

“Bruce & crew were great! I am very happy & will be back!”

B. Grant

“Keep up the good work.  Bruce tries to do his best for everybody. Seniors like – low prices, not hype! ;)”

C. Moore

“Bruce found my problem right then, he’s a pro for sure.”

R. Wolfe

“Thank You. Very pleased- workers very polite “

M. Burrows

” I love good, honest, and reliable service.”

W. Welch

“The service was good and management and personnel were pleasant.”

J. Bean

“Bruce is a one in a million, refreshing to find an honest Auto Shop – I’m a loyal customer for sure!”

D. Posada

“You saved me $1,500 WOW!!”

R. Barnett

Bruce & Staff have helped us tremendously in these hard times & everyone else I talk to in waiting room loved them. God bless you all!

D. Bastiana

Location: 1180 Court Street, Clearwater

“My first visit! Felt very welcome & assured I was getting my money’s worth. Excellent!”

V. Murphy

“It’s always a pleasure doing business with Sharon. She’s like family, open my wallet and give her $!”

J. Varonich

“Sharon Adams, owner, saved me a  lot of money by not doing the first and most obvious repair on my car. She researched the problem and saved me time and money.”

J. Staskus

“You do a great job. Mike is a great employee.”

T. Tosheff

“Sharon is the greatest!”

D. Hopkins

“Sharon is always wonderful. She knows the business and is always looking out for me, technically and financially. Technicians are excellent!”

R. Pioli

“Thanks for delivering my vehicle to my residence after the repair is complete.”

B. Sears

” Your staff has always been honest and have never tried to take advantage of me which is unusual with mechanics. I will never go anywhere else.”

C. Epley

“I’m so lucky to have found this location. Sharon was more than helpful and prompt!!!”

S. Giorgianni

“Sharon Adams, Owner, along with my mechanic for many years, Wayne Carrier, will be the main reason I will continue to maintain all my cars at this ICA location!”

P. Heffelfinger

Location: 27232 US Hwy 19 N, Clearwater

“My Jeep had 2 bad bearings front side. I pulled into your shop in back and saw smoke from right side you guys were a God send.”

W. Collier
“Everything was great and professanell and manager Dennis J. McBride was kind, courtious and very knowalgable.”
R. Murrah

“Your staff rocks! Great service and customer care.”

J. Moseley

“Great Service! Clean waiting area, great experience. Thank You!”

B. Emmons

“I can’t offer any ideas on how to improve excellence. “

P. LeClair

“As retirees we appreciate your hourly rate and efficient services. We were happy to find about all the repairs you do.”

K. Banker

“The store manager at your Clearwater and SR 580 shop is phenomenal. Always courteous and explains everything in detail. When I call I just give my name and he knows me. I have been going there for over 2 yrs now. The important thing is that I trust him. He’s a great asset to your company. He’s great!! I have recommended to several friends and family!”

D. Martin

“Bent over backwards to satisfy me. Very helpful.”

F. Robarge

“Thank you all for fixing my truck. While the breaks cost me an arm & a leg, the inexpensive fix for something I thought would cost me my 1st born more than made up for it.”

R. Smith

Location: 730 NE 5th Street, Crystal River

“Was told by my regular mechanic my truck (air condition problem) could take a couple of days to diagnose. Was fixed by you in several hours. Thanks.”

M. Stevens

“Rick was really great. I hop you keep him around for awhile.”

D. Boylan

“Great manager! I think his name is Rick or Richard – you’re lucky to have him.”

R. Allen

“Thanks for the quick but thorough work. We enjoy our new AC very much.”

J. Young

“Love that you offer car credit plan as an option. I was only able to get the repair done because of that.”

S. Lilienthal

“You have great mechanics at my location. They fix things right the first time and are great guys.”


“Management and crew adapted quickly when I changed from a Dodge to an import. I am so glad we found a capable and honest mechanic.”

J. McCurry

“I just have a comment! It’s hard to find honest people. Here in Crystal River they are! It’s been a while since I’ve had trust for a mechanic – not anymore! Thanks guys!”

M. Brandt

“No improvement necessary – management + service was excellent. I will return and told friends already.”

K. Takacs

“I’ll never go anywhere else for my car service -great job! Honest and friendly”

D. Aubin

Location: 102 US Hwy 41 S, Inverness

“I could not have asked for better service or nicer folks!”

B. Shafer

“Very Happy- Dave was very informative too- Shop mechanics are very knowledgeable and did an excellent job”

L. Poulin

“Thanks for the savings I receive will definitely return again. “

J. Edwards

“Always good service and able to  drop off car keys when closed.”

J. Smith

“I was treated very good. Very friendly employees. Have noting to say bad, all good!”

E. Norman

“We’ve used ICA since moving to Inverness – honest people – great service – always recommend them to our friends.”

F. Duncan

“After doing business with Ice Cold Air (New air conditioning system) I feel no need to do business anywhere else!!”

L. Hollis

“I was so very impressed I am telling everyone, including a praise report at church with their name and address.”

J. Skelley

Location: 3508 US Hwy 19 N, New Port Richey

“My visit was fast and pleasant. The man up front gave me loads of advice for my vehicle! It was just awesome!”

M. Scott

“Owner  was very nice & honest. Will go back if I need any other work done.”

A. Stiglmeier

“Nothing to improve. The owner & his crew are the blessing that every single mom needs. Outstanding service!”

M. Costello

“Give a seminar on how to treat customers on how to make an honest buck and not rip off a customer to make an extra buck. Thanks for taking good care of my F-150 – love my truck”

R. DeMay

“The A/C now works very good. Thanks a heap!”

M. Whitney

“Very pleased. They did excellent work and fairly priced. “

N. DeBoer

“Great service and great deals. I wouldn’t go anywhere else.”

J. Artiga

“You fixed my window motor. I am very happy with it now. It was much cheaper than another quote I got.”

K. Feyerabend

“The owner went out of his way to get us the bottom dollar to repair our used Ford Taurus. We have to fix things (one by one) and he has been so gracious to understand and help us through the process. Our mechanic for life!”

J. Hiatt

“They did an excellent job of making me feel at home and that I could trust them. I didn’t go for other estimates.”

W. Ramsay

Location: 5890 Park Blvd, Pinellas Park

“My family and business depend on me, you have always got the job done since 1982 on Court Street. Thanks.”

D. Stetzel

“We only had Freon put in, but service was quick and pleasant. When you replaced our air a few years ago, service and price were excellent!”

S. Dobson

“Kevin, the owner, and Joey, the manager were excellent. Wanting my business made me feel appreciated.”

E. Brownell

“I was so impressed with every aspect of your customer service- Noticed customers there were happy repeat clients.”

P. Thompson

“Kevin on Park Blvd is like a close friend. He knows where some of my travels are and he makes me feel in my van. “

P. Beede

“Kevin’s a great guy. No need to improve – the shop’s the ONLY ONE I trust to do good work at a decent price.”

T. Jones

“I couldn’t be more happy with the service and the quality of the work – will always take my car to Kevin’s company.”

M. Abate

“Kevin was polite, respectful, helpful and able to get our vehicle in the next day and true to his quote on the phone. We know there is an additional belt that needs to be fixed, unfortunately I was unable to get fixed the day they found it but we will bring it back to you to fix. Thank you so much.”

L. Workman

Location: 6401 US Hwy 19 N, Pinellas Park

” Manager is awesome, not only provided me excellent service, went above and beyond in informing me of repair needed with estimate.”

P. Griesmeyer

“The manager has always been a straight up guy with the knowledge and customer skills. I feel he leads a honest staff and they have always done excellent work and always considerate and cheerful.”

M. Hardins

“The store manager  is a great guy! He is always professional and his staff is well trained! A++ Experience!”

J. Lannon

“My experience with the Ice Cold Air was awesome. I’ve never been treated like that in any shop or store!! Plan on going back for more work done on my car!”

V. Bradford

“Manager was awesome, very upfront with needed repairs. No hint of trying to rip me off like other places. Will be back”

D. Curry

“The overall job is Awesome! I appreciate your free estimates, love that you will install parts that customers bring in. I truly hope you continue this practice.”

N. Terry

Location: 11930 US Hwy 19 N, Port Richey

“The “sign” brings them in. The mechanics insures the integrity, but it’s managers like Alexis Gioe that provides the customer w/ “spending comfort”. She is definitely an asset.”

S. Lewis

“The service at 11930 US Hwy 19 was great – Alexis is a plus for any business she is great.”

J. DiFiore

“I feel very comfortable going there knowing that Mike is there. He is very good & honest, great guy (a keeper).”

L. Smith

“You did a wonderful job. Pleased with the work you did.”

J. Strauch

“I was quoted $1300 for a total system replacement at another place, you repaired my system for 10% of that quote!”

J. Kieras

“We’re ecstatic over the work that was done on our car. Plan to have all future work done there!”

D. Jeffers

“The guys are doing a great job! Always treat me great. Solid work ethic.”

P. Terry

“The service manager was as usual always very helpful and very honest so I trust him, and they did a very good job.”

L. Smith

“I was very pleased with all the work they have done with my car, so far all is fine. It’s nice to go to an auto repair and have it done right the first time. “

M. Hickey

“Whenever I go to Ice Cold Air I expect the job to be done right! That’s exactly what they do, thanks guys.”

R. Sawyer

Location: 1406 4th Street North, St. Petersburg

“I trust them- they tell the truth, price fairly, deliver on time with excellent work and service.”

S. Covelsekie

“Paul and his staff are great to work with. They weren’t able to do the work because I chose not to. They were honest and I’d go back. “

A. Collins

“Everyone was great, service was excellent and I was very happy with the work and service. I would go back for sure.”

A. Sluder

“Did a great job, would recommend to anyone.”

C. Monteau

“The Car Care Club card is a great deal, but more importantly, I feel like I can trust you guys! Thanks, Paul!”

C. Simonds

“Excellent service, immediate updates, done as quick as estimated, great price.”

W. Laughlin

“Wonderful, wonderful service!! My husband and I will keep coming back! Paul was great to work with, very honest and kind. The cars are driving like gems.”

R. Prine

Location: 380 34th Street N, St. Petersburg

“Staff was great! Price was almost $300 cheaper than my regular mechanic wanted. Price is a major factor, but so is trust!”

D. Parker

“Just keep beating your competitors prices!”

T. Appleby

“Manager Pete, did a great job, along with crew to fix my A/C problem. I shall return for other reapirs- Thank you all”

R. Chapman

“Everything is great. Even when my wife can goes for car repair, she is dealt in a good way and explained everything to her. Thanks.”

J. Singh

“Manager and the maintenance staff have EARNED my trust. Thank you guys!”

A. Williams

“Everything was great! Service was quick and thorough! You aren’t kidding-my A/C is now ICE COLD. Thanks!”

A. Hersem

Location: 410 S. Dale Mabry, Tampa

“No improvement needed. If every business would operate & give back to the community like this location, we’d live in a better world.”

C. Sedillos

“Fantastic service – Thank you. Very nice to me – even though I was a waiting customer with a newborn :)”

J. Blazer

“Have already passed on your name to neighbors”

M. Hennessy

” Forth survey, I expected great service and you delivered. I already gave you a good review on Angie’s list. You were much more professional and much less expensive than the dealership.”

B. Walker

“Thanks to Ashley and her crew. I appreciate the honesty.”

J. Owes

“I brought my own rear brake cylinders and was charged only for labor – I was in and out of there in no time. Ashley + Keith are great. Brake cylinder and labor cost $103.66 – everyone else wanted $200.00″

P. Karvjian

“I would like to thank you all for the fast and speedy service that I received and for the transportation you gave me to and from.”

L. Butler

“Incredible service-I felt informed- Ashley and all of the team were great!!”

A. Porcaro

Location: 3902 S. Westshore Blvd, Tampa

“The work was done sooner than I expected and it was quality service and workmanship. “

L. Doarth

“Having experienced an A/C problem that had not been fixed the last 2 times at a different auto shop, your guys finally diagnosed and fixed the problem that could have potentially seized my engine”

W. Anderson

“Very nice gentlemen – very honest and trustworthy!! Car is always ready in a reasonable amount of time and they always call to advise problems and what is needed.”

S. Riggleman

Location: 501 E. Sligh, Tampa

“Very helpful & friendly, will definitely return!!”

C. Caraballo

“You saved us over $1,000 when compared to Pep Boys estimates. I posted the savings on Facebook. Thanks!”

P. Borgia

“I don’t think there is anyone better than Ken and Scott. They are wonderful, they know what they’re doing.”

A. Henry

“Not only great service, but Ken, the manager, is also a heartfelt people person. He could not find a used part and put in a new for the same price. Does not get any better! Thanks again Ken and Chris!”

D. Fowler

“Very friendly service. Offered discounts and even brought my car back to me at work. A++ ”

A. Widoff

“Refreshing in a not so trusting business (auto repair). There is not enough room here to tell you what a great job they recently did for me. Going forward, they have all my business.”

D. Fowler

“The store on Sligh-near 275 is fabulous!! Recommended to all my friends.”

B. Ash

Location: 7901 W. Hillsborough Ave, Tampa

“I was extremely impressed by the high level customer service. While waiting I sat at the McDonald’s next door, the manager actually walked over to discuss the repair status.”

J. Somers

“You did exactly what the factory service manuals indicated you should do. Thank you very much!”

J. O'Brien

“Fast and reliable. I love these guys. Thank You!”

K. Stoltz

“Times are hard especially at this time of year and your team truly tried to help any way they could.”

M. Wilhelm

“We have been there 3 times for 3 different repairs. I will not go anywhere else. They are AWESOME!!!!”

D. Young

“The owner is one of the nicest people I have dealt with in a very long time. Very honest and helpful. I have been to this location before and will continue to go there. Great!”

E. Breen

“I was quoted $135 more at Tire Kingdom for part of the work I had done by these guys.”

M. Gordon

Location: 6609 Gall Blvd, Zephyrhills

“Everything was fine. Guys were great. All good thumbs up!”

M. Allen

“I went to ICA in Zephyrhills. Each time I was greeted like family but treated with professional service.”

H. Dorsey

” I saved a bunch of money over dealer price. Also the manager helped find the problem that the dealer could not.”

J Butcher

“Outrageous Service – treated with caring and respect”

M. Kopp

“My car required costly work. I was offered many options, discounts and solutions to help keep my car operational and safe!”

M. Hutson

“Your MGR and the mechanic were great and went out of their way to help me on my Yukon and save money.”

C. Coucy