We are thrilled to have a 97.3% customer satisfaction rating!*
We pride ourselves in ensuring our customers leave our facilities with a smile and a “WOW”.
*based on submitted customer surveys from 1/2010 to 8/2011
Check out just a sample of what our customers are saying…
Nice and friendly service; very good work done
I was very happy with the service I received (right motor mount) as well as the price compared to my usual shop.
“Bruce & crew were great! I am very happy & will be back!”
“Keep up the good work. Bruce tries to do his best for everybody. Seniors like – low prices, not hype! ;)”
“Bruce found my problem right then, he’s a pro for sure.”
“Thank You. Very pleased- workers very polite “
” I love good, honest, and reliable service.”
“The service was good and management and personnel were pleasant.”
“Bruce is a one in a million, refreshing to find an honest Auto Shop – I’m a loyal customer for sure!”
“You saved me $1,500 WOW!!”
Location: 1180 Court Street, Clearwater
Pete the manager greeted me immediately and provided great service- good place!
I was really happy with this store. Sharon Folds was super and her personnel treated me great.
Cold Again. Thank you very much for fixing my AC in about 10 minutes.
I was absolutely surprised there wasn’t any games and bull just to make money, you are awesome. I would recommend you to everyone.
Pete was knowledgeable & friendly. The personal “thank you” note is a nice touch. Keep up the good work.
You do great work & you have a good replutation.
Pete the manager, greeted me immediately and provided great service. Good place!
“My first visit! Felt very welcome & assured I was getting my money’s worth. Excellent!”
“It’s always a pleasure doing business with Sharon. She’s like family, open my wallet and give her $!”
“Sharon Adams, owner, saved me a lot of money by not doing the first and most obvious repair on my car. She researched the problem and saved me time and money.”
Location: 27232 US Hwy 19 N, Clearwater
Cannot think of anything. You just did my daughters car. You saved me from buying a new car. You earned the “S” after sale. “Sales”
Excellent service. Great mechanics. Dennis is great! His mechanics are the best. Manager super! They are family to me.
Want to thank Dennis for all his advice & for pointing out work I had paid for but was never done. We will not be going back to Tires Plus.
“Sticky” is great! Dennis’ honesty, & no pressure demeanor keeps me coming back.
Dennis was fantastic. He was very knowledgeable in detecting my car problem. Very good service.
Have Dennis cloned! He is nicer than anyone in my family! He explained everything in detail.
Left there feeling good. Really appreciate your honesty and warmth. Will return & tell others.
“My Jeep had 2 bad bearings front side. I pulled into your shop in back and saw smoke from right side you guys were a God send.”
“Everything was great and professanell and manager Dennis J. McBride was kind, courtious and very knowalgable.”
“Your staff rocks! Great service and customer care.”
Location: 730 NE 5th Street, Crystal River
Rick and his staff are doing a great job and are very kind and nice to me and my friends.
Rick is an awesome manager. He is very knowledgeable and always looks out of the customer. I would never go anywhere else.
Rick – manager and employees are great. No complaints on service and customer attention.
Wanted to say the staff at Crystal River are really great – Mgr Rick takes the time to cover all the options.
Rick Campbell and his staff are great! Thanks! I now have a second car for them!
Rick is an awesome manager. He is very knowledgeable and always looks out for the customer. I would never go anywhere else.
“Rick & his staff are awesome!!! (Good job always.)”
Keep up the honesty.
I have three vehicles and are all serviced with you. Very satisfied.
Just keep giving excellent customer service
Location: 102 US Hwy 41 S, Inverness
Love your business!! And the special mail w/ coupons you send us. Thank you!
“I could not have asked for better service or nicer folks!”
“Very Happy- Dave was very informative too- Shop mechanics are very knowledgeable and did an excellent job”
“Thanks for the savings I receive will definitely return again. “
“Always good service and able to drop off car keys when closed.”
“I was treated very good. Very friendly employees. Have noting to say bad, all good!”
“We’ve used ICA since moving to Inverness – honest people – great service – always recommend them to our friends.”
“After doing business with Ice Cold Air (New air conditioning system) I feel no need to do business anywhere else!!”
“I was so very impressed I am telling everyone, including a praise report at church with their name and address.”
Location: 3508 US Hwy 19 N, New Port Richey
“My visit was fast and pleasant. The man up front gave me loads of advice for my vehicle! It was just awesome!”
“Owner was very nice & honest. Will go back if I need any other work done.”
“Nothing to improve. The owner & his crew are the blessing that every single mom needs. Outstanding service!”
“Give a seminar on how to treat customers on how to make an honest buck and not rip off a customer to make an extra buck. Thanks for taking good care of my F-150 – love my truck”
“The A/C now works very good. Thanks a heap!”
“Very pleased. They did excellent work and fairly priced. “
“Great service and great deals. I wouldn’t go anywhere else.”
“You fixed my window motor. I am very happy with it now. It was much cheaper than another quote I got.”
“The owner went out of his way to get us the bottom dollar to repair our used Ford Taurus. We have to fix things (one by one) and he has been so gracious to understand and help us through the process. Our mechanic for life!”
“They did an excellent job of making me feel at home and that I could trust them. I didn’t go for other estimates.”
Location: 5890 Park Blvd, Pinellas Park
Always satisfied with the service to all my cars. I’ve used Ice Cold Air® over 15 years, same location!
Clone Joey & Ben – Been a customer for many hears, will not trust my vehicles to anyone else – Thank you as always.
I have always been pleased with the service-value-friendliness of Ice Cold Air!
The guys at the Park Blvd. N location are always nice, professional and quick.
“Have been going to Kevin for many years. Always treated great.”
“I love the interaction that you have with your customers.”
“My family and business depend on me, you have always got the job done since 1982 on Court Street. Thanks.”
“We only had Freon put in, but service was quick and pleasant. When you replaced our air a few years ago, service and price were excellent!”
“Kevin, the owner, and Joey, the manager were excellent. Wanting my business made me feel appreciated.”
“I was so impressed with every aspect of your customer service- Noticed customers there were happy repeat clients.”
Location: 6401 US Hwy 19 N, Pinellas Park
All the workers are nice. I like very much the owner Roman Roscigno. Very nice person and friendly. Treats me like his own family.
Roman is awesome. He is the reason I stayed with ICA for auto repairs.
I’m always happy with the service & work. I recommend them to anyone and everyone!
Staff went above and beyond to take my kids & I home so we didn’t have to wait at the shop all day!
I’ve sent my dad in, who usually does his own repairs. Great customer service!
Roman was outstanding!!! I have 100% trust & confidence in him.
Roman worked on all my vehicles, I would not trust anyone else! (5 stars) Thanks for the great work.
I have been there 3 times and I am impressed with the knowledge, honesty and customer service of the owner Roman. I would never go anywhere else, as he has save me so much money. 5 stars.
Roman has exceptional people skills, innate courtesy and common sense. His mechanics to date have been courteous.
I appreciate the awesome service and people here! Roman is awesome.
Location: 11930 US Hwy 19 N, Port Richey
Simply the best – I have confidence that my auto will be fixed right “no worries”
I find the service as close to perfect as can be. I’ve recommended quite a few friends.
Dependable, simply the best – can always count on them – friendly – knowledgeable and “they know what they are doing”.
Auto repair is expensive and usually an unpleasant experience. I still spent money but the experience was far more enjoyable.
“I feel very comfortable going there knowing that Mike is there. He is very good & honest, great guy (a keeper).”
“You did a wonderful job. Pleased with the work you did.”
“I was quoted $1300 for a total system replacement at another place, you repaired my system for 10% of that quote!”
“We’re ecstatic over the work that was done on our car. Plan to have all future work done there!”
“The guys are doing a great job! Always treat me great. Solid work ethic.”
“The service manager was as usual always very helpful and very honest so I trust him, and they did a very good job.”
Location: 1406 4th Street North, St. Petersburg
My experience was more than satisfying and the service was excellent! I highly recommend them.
Quite satisfied with services performed. Thank you!
Mario was outstanding. Thorough, professional & courteous!! Good old fashion trustworthy service!!!
I have been a customer of the 4th St & 14th Ave N store for years. They are great guys and have helped me many times, they are the best!
“I trust them- they tell the truth, price fairly, deliver on time with excellent work and service.”
“Paul and his staff are great to work with. They weren’t able to do the work because I chose not to. They were honest and I’d go back. “
“Everyone was great, service was excellent and I was very happy with the work and service. I would go back for sure.”
“Did a great job, would recommend to anyone.”
“The Car Care Club card is a great deal, but more importantly, I feel like I can trust you guys! Thanks, Paul!”
“Excellent service, immediate updates, done as quick as estimated, great price.”
Location: 380 34th Street N, St. Petersburg
Excellent customer service. Very pleased with employees attitude – very customer oriented.
Pete & other team members are great team/customer appreciation.
Pete & Chuck are great. They always are so fair. Fast repairs, quality work for great prices.
Pete and Chuck and all the mechanics are extremely knowledgeable & helpful.
Your company is always courteous, kind & understands that not everyone speaks “car”.
“Staff was great! Price was almost $300 cheaper than my regular mechanic wanted. Price is a major factor, but so is trust!”
“Just keep beating your competitors prices!”
“Manager Pete, did a great job, along with crew to fix my A/C problem. I shall return for other reapirs- Thank you all”
“Everything is great. Even when my wife can goes for car repair, she is dealt in a good way and explained everything to her. Thanks.”
“Manager and the maintenance staff have EARNED my trust. Thank you guys!”
Location: 410 S. Dale Mabry, Tampa
I had made an appointment for an oil change and ended up needing a new water pump. Jay handled the unexpected repair professionally without making me feel like an extra burden on an already busy Friday. Jay’s skills at managing the multiple demands are fantastic. He keeps the excellent team on task.
No need to improve in my opinion. I really appreciate all the hard work and help!
Tony did my oil change. Very professional & great customer service along with Jay. Thank you.
I had to go back to the shop a good few times but in the end I’m happy & car working again. Ashley, Jay & Tony provided excellent customer service.
Tony was amazing – great customer service, was willing and able to answer all my questions, awesome person overall!
Thank you to Jay & Tony for providing excellent customer service, picking me up & having my car repaired (a/c system) on the same day.
“No improvement needed. If every business would operate & give back to the community like this location, we’d live in a better world.”
“Fantastic service – Thank you. Very nice to me – even though I was a waiting customer with a newborn :)”
“Have already passed on your name to neighbors”
” Forth survey, I expected great service and you delivered. I already gave you a good review on Angie’s list. You were much more professional and much less expensive than the dealership.”
Location: 3902 S. Westshore Blvd, Tampa
Dr. Joe and his staff always take care of my wonderful Jeep. They are like family!
No more improvements, you guys are the best!
Cannot beat Ice Cold Air®! Joe on Westshore treats my wife and I with respect. Not pushy but honest on repairs.
Joe and his teams have done dozens of repairs on my vehicles over the years. They are the best!
My service cost under $30 but still included transportation home & back. Unbelievable!
I appreciate the honest report of items that might need fixing but are suggested.
The location close to me is the best reason – the owner Joe is good.
Absolutely trust your people. They are so honest.
Joe & Quinn are both sooooo knowledgeable about cars & they take me to work.
Pleasure coming here. Feel treated as a valued customer & will continue to come back & recommend.
Location: 501 E. Sligh, Tampa
Wish I’d know about you way before. I could have saved a lot more $$$!
I always get good service on my truck and car.
“Very helpful & friendly, will definitely return!!”
“You saved us over $1,000 when compared to Pep Boys estimates. I posted the savings on Facebook. Thanks!”
“I don’t think there is anyone better than Ken and Scott. They are wonderful, they know what they’re doing.”
“Not only great service, but Ken, the manager, is also a heartfelt people person. He could not find a used part and put in a new for the same price. Does not get any better! Thanks again Ken and Chris!”
“Very friendly service. Offered discounts and even brought my car back to me at work. A++ ”
“Refreshing in a not so trusting business (auto repair). There is not enough room here to tell you what a great job they recently did for me. Going forward, they have all my business.”
“The store on Sligh-near 275 is fabulous!! Recommended to all my friends.”
Location: 7901 W. Hillsborough Ave, Tampa
I feel we can really trust you and you explain everything clearly.
Ashley & Orlando give me the best treatment when I go in there. They always have a friendly attitude and are willing to help! Thank you!
Ms. Ashley was quite the boss lady, courteous, respectful & most professional & helpful. I will go back there in a heartbeat because of her.
You are my new “go-to” place for auto repair & maintenance.
“I was extremely impressed by the high level customer service. While waiting I sat at the McDonald’s next door, the manager actually walked over to discuss the repair status.”
“You did exactly what the factory service manuals indicated you should do. Thank you very much!”
“Fast and reliable. I love these guys. Thank You!”
“Times are hard especially at this time of year and your team truly tried to help any way they could.”
“We have been there 3 times for 3 different repairs. I will not go anywhere else. They are AWESOME!!!!”
“The owner is one of the nicest people I have dealt with in a very long time. Very honest and helpful. I have been to this location before and will continue to go there. Great!”
Location: 6609 Gall Blvd, Zephyrhills
You told me the truth about my a.c. Don’t know how you can improve on that. Thanks a million. I will be back.
Guy(s) were all great!! Service was great. And fast!! I will be back!
“Everything was fine. Guys were great. All good thumbs up!”
“I went to ICA in Zephyrhills. Each time I was greeted like family but treated with professional service.”
” I saved a bunch of money over dealer price. Also the manager helped find the problem that the dealer could not.”
“Outrageous Service – treated with caring and respect”
“My car required costly work. I was offered many options, discounts and solutions to help keep my car operational and safe!”
“Your MGR and the mechanic were great and went out of their way to help me on my Yukon and save money.”