Customer Testimonials

We are thrilled to have a 97.3% customer satisfaction rating!*

We pride ourselves in ensuring our customers leave our facilities with a smile and a “WOW”.

Check out just a sample of what our customers are saying…

Location: 13409 Cortez Blvd, Brooksville

Fact is I’m quite impressed store personnel worked until all issues were fully corrected.

P. Buckingham

Very pleasant experience. Knowledgeable & quick service.

K. Fox

You guys were great. We already recommended you to one of our friends.

C. Brown

As a recent widow, I am thankful to have found an honest auto repair with Ice Cold Air. Prices are fair, staff is friendly and kind.

P. Snyder

Nice and friendly service; very good work done

R. Cortez

I was very happy with the service I received (right motor mount) as well as the price compared to my usual shop.

P.Miller

“Bruce & crew were great! I am very happy & will be back!”

B. Grant

“Keep up the good work.  Bruce tries to do his best for everybody. Seniors like – low prices, not hype! ;)”

C. Moore

“Bruce found my problem right then, he’s a pro for sure.”

R. Wolfe

“Thank You. Very pleased- workers very polite “

M. Burrows

Location: 1180 Court Street, Clearwater

I like the availability and being able to purchase my own parts and have your mechanics fix it.

J. Dominique

The manager greeted me immediately and provided great service- good place!

J.Pappas

Cold Again. Thank you very much for fixing my AC in about 10 minutes.

C. Ango

I was absolutely surprised there wasn’t any games and bull just to make money, you are awesome. I would recommend you to everyone.

V. Longboat

You do great work & you have a good replutation.

K. Wade

The manager greeted me immediately and provided great service. Good place!

J. Pappas

“My first visit! Felt very welcome & assured I was getting my money’s worth. Excellent!”

V. Murphy

“Thanks for delivering my vehicle to my residence after the repair is complete.”

B. Sears

” Your staff has always been honest and have never tried to take advantage of me which is unusual with mechanics. I will never go anywhere else.”

C. Epley

“I’m so lucky to have found this location. Sharon was more than helpful and prompt!!!”

S. Giorgianni

Location: 27232 US Hwy 19 N, Clearwater

I thought I had a problem with my air. You showed me that I had NO problem. Cost was free, many thanks.

G. King Jr.

This is a great place to get your car worked on. Great prices and honest people.

Christine W.

Cannot think of anything. You just did my daughters car. You saved me from buying a new car. You earned the “S” after sale. “Sales”

P. Carey

Left there feeling good. Really appreciate your honesty and warmth. Will return & tell others.

D. Lanni

“My Jeep had 2 bad bearings front side. I pulled into your shop in back and saw smoke from right side you guys were a God send.”

W. Collier

“Your staff rocks! Great service and customer care.”

J. Moseley

“Great Service! Clean waiting area, great experience. Thank You!”

B. Emmons

“I can’t offer any ideas on how to improve excellence. “

P. LeClair

“As retirees we appreciate your hourly rate and efficient services. We were happy to find about all the repairs you do.”

K. Banker

“The store manager at your Clearwater and SR 580 shop is phenomenal. Always courteous and explains everything in detail. When I call I just give my name and he knows me. I have been going there for over 2 yrs now. The important thing is that I trust him. He’s a great asset to your company. He’s great!! I have recommended to several friends and family!”

D. Martin

Location: 730 NE 5th Street, Crystal River

In my 32 years owning a vehicle and living in two main cities (Miami – Orlando) this is the first time I dealt with honesty/integrity. More important, problem solvers and treat you like family. Thank you Rick Campbell.

E. Mena

Rick and his staff are doing a great job and are very kind and nice to me and my friends.

A. Leto

Rick is an awesome manager. He is very knowledgeable and always looks out of the customer. I would never go anywhere else.

F. Whetzel

Rick – manager and employees are great. No complaints on service and customer attention.

R. Brooks

Wanted to say the staff at Crystal River are really great – Mgr Rick takes the time to cover all the options.

Dave B.

Rick Campbell and his staff are great! Thanks! I now have a second car for them!

D. Swisher

Rick is an awesome manager. He is very knowledgeable and always looks out for the customer. I would never go anywhere else.

F. Whetzel

“Rick & his staff are awesome!!! 🙂 (Good job always.)”

A. Leto

Keep up the honesty.

R. Ruszala

I have three vehicles and are all serviced with you. Very satisfied.

D. Barfield

Location: 102 US Hwy 41 S, Inverness

Thoroughly satisfied. They go beyond helping to make sure you are satisfied.

R. Wagner

Great staff, quality work, at more than a fair price!

O. Woodward

Definitely go back again, like prices.

J. Edwards

Love your business!! And the special mail w/ coupons you send us. Thank you!

The Greers

“I could not have asked for better service or nicer folks!”

B. Shafer

“Thanks for the savings I receive will definitely return again. “

J. Edwards

“Always good service and able to  drop off car keys when closed.”

J. Smith

“I was treated very good. Very friendly employees. Have noting to say bad, all good!”

E. Norman

“We’ve used ICA since moving to Inverness – honest people – great service – always recommend them to our friends.”

F. Duncan

“After doing business with Ice Cold Air (New air conditioning system) I feel no need to do business anywhere else!!”

L. Hollis

Location: 3508 US Hwy 19 N, New Port Richey

“My visit was fast and pleasant. The man up front gave me loads of advice for my vehicle! It was just awesome!”

M. Scott

“Owner  was very nice & honest. Will go back if I need any other work done.”

A. Stiglmeier

“Nothing to improve. The owner & his crew are the blessing that every single mom needs. Outstanding service!”

M. Costello

“Give a seminar on how to treat customers on how to make an honest buck and not rip off a customer to make an extra buck. Thanks for taking good care of my F-150 – love my truck”

R. DeMay

“The A/C now works very good. Thanks a heap!”

M. Whitney

“Very pleased. They did excellent work and fairly priced. “

N. DeBoer

“Great service and great deals. I wouldn’t go anywhere else.”

J. Artiga

“You fixed my window motor. I am very happy with it now. It was much cheaper than another quote I got.”

K. Feyerabend

“The owner went out of his way to get us the bottom dollar to repair our used Ford Taurus. We have to fix things (one by one) and he has been so gracious to understand and help us through the process. Our mechanic for life!”

J. Hiatt

“They did an excellent job of making me feel at home and that I could trust them. I didn’t go for other estimates.”

W. Ramsay

Location: 5890 Park Blvd, Pinellas Park

Had an AC issue, large quote from dealership, my son said go to Ice Cold Air. Saved $ then 2 weeks later, window motor. After learning they do other repairs went right there.

L. DiIlio

This is the place I always go to. I have always come here for some time. Best price and best place.

R. Bills

We have had 6 different car repairs & service here. Always excellent work & fair prices.

L. & S. Behnke

Great guys. Great service. Thanks! I let others know about your good service.

Pat N.

These guys went above & beyond great service on my 1965 Mustang. Fantastic service!!!

L. Kaufman

Kevin saved us from a roadside break down when he heard our car running. Thank you!

B. Brosnon

Jaguar dealer could not find my AC problem and fix it. They had the car for 2 months. Michael found the problem in one day!

L. Steele

Always satisfied with the service to all my cars. I’ve used Ice Cold Air® over 15 years, same location!

Toni

Clone Joey & Ben – Been a customer for many hears, will not trust my vehicles to anyone else – Thank you as always.

E. Brownell

I have always been pleased with the service-value-friendliness of Ice Cold Air!

P. Hunn

Location: 6401 US Hwy 19 N, Pinellas Park

I’m always happy with the service & work. I recommend them to anyone and everyone!

D. Ball

Staff went above and beyond to take my kids & I home so we didn’t have to wait at the shop all day!

D. Ball

I’ve sent my dad in, who usually does his own repairs. Great customer service!

D. Ball

I appreciate the awesome service and people here! Roman is awesome.

T. Winchell

Customer service was awesome. Took me to work-vehicle not ready when I got off-so they took me home then came (and) picked me up when completed.

S. Harrison

They were great they found and fixed the problem with my AC that 2 other places could not do including the dealer.

B. Harris

“Roman was great. He went over and above to get the air working on my old (15 year) car.”

M. Musacchia

“Roman was very professional, very clean shop & crew – from now on I’m not going anywhere else, going to tell everyone I know about him. Thank you for everything!”

A. Lopez

There is always room for improvement and the folks at this I.C.A. are pretty much on top of it. I finally found a reliable & trustworthy repair place!

G. Heller

Roman & Johnny are fabulous. Don’t take my car anywhere else and recommend the shop to others.

S. Moore

Location: 11930 US Hwy 19 N, Port Richey

Usually auto repair companies make me feel like I’m taking their precious time. Your guys made me feel like family!!! I’ve referred 4 families so far!!!

E. Rousselle

Everyone is very nice. As a single “older” lady I appreciate this!!

S. Hubbard

Nick and crew are great to work with – I’ve been back several times.

E. Knight

Nick Zammit is a definite plus to your company. Very pleasant all the time and has common sense.

M. Garzillo

Ice Cold Air at US19 and S.R.52 surpassed my expectations. Excellent job!

James H.

Simply the best – I have confidence that my auto will be fixed right “no worries”

K. Schmid

I find the service as close to perfect as can be. I’ve recommended quite a few friends.

 

M. Grasso

Dependable, simply the best – can always count on them – friendly – knowledgeable and “they know what they are doing”.

K. Schmid

Auto repair is expensive and usually an unpleasant experience. I still spent money but the experience was far more enjoyable.

R. Killius

“You did a wonderful job. Pleased with the work you did.”

J. Strauch

Location: 1406 4th Street North, St. Petersburg

Best shop I’ve been to in town in years. If ICA does it, Mr. Anderson & team are doing it!

B. McNeill

Very professional! Honest. High quality and no “games”. Much better than any dealer servicing. Very good ethics.

C. Slatten

My experience was more than satisfying and the service was excellent! I highly recommend them.

B. Smith

Quite satisfied with services performed. Thank you!

M. Calhoun

I have been a customer of the 4th St & 14th Ave N store for years. They are great guys and have helped me many times, they are the best!

J. Kubicki

“I trust them- they tell the truth, price fairly, deliver on time with excellent work and service.”

S. Covelsekie

“Everyone was great, service was excellent and I was very happy with the work and service. I would go back for sure.”

A. Sluder

“Did a great job, would recommend to anyone.”

C. Monteau

“The Car Care Club card is a great deal, but more importantly, I feel like I can trust you guys! Thanks, Paul!”

C. Simonds

“Excellent service, immediate updates, done as quick as estimated, great price.”

W. Laughlin

Location: 380 34th Street N, St. Petersburg

Very pleased with service. Got me out in one day. Honest with A.C. leak.

D. Miller

You guys are the Best Ever! Will not go anywhere else!

K. DuPont

Robert Patrick Ferguson is a very competent & honest mechanic. He made us feel like family!

A. Barrett

I’m a Vet – not that (it) means anything in reality but all employees were awesome, plus it’s great service and price.

R. Marr

You can’t get any better than Chuck, the manager. He was patient, explained parts and work to me. He was excellent on staying in touch and follow up after work was done. He’s a huge asset to your business.

K. Schain

Excellent customer service. Very pleased with employees attitude – very customer oriented.

C. Williams

Pete & other team members are great team/customer appreciation.

D. Parmar

Pete & Chuck are great. They always are so fair. Fast repairs, quality work for great prices.

E. Carter

Pete and Chuck and all the mechanics are extremely knowledgeable & helpful.

M. Weiner

Your company is always courteous, kind & understands that not everyone speaks “car”.

T. Melvin

Location: 410 S. Dale Mabry, Tampa

Everyone there was great. Did their job – moved on to next. Good to see that. Got it done. Saw them explaining jobs good.

H. Lockwood

I was more than satisfied. Personnel very experienced and kind – will be back for services.

S. Weeks-Pendley

A/C stopped. They gave me options and I chose the best for me. A/C working again. I was satisfied.

R. Barksdale

Jay is great. I trust Jay & the staff! When they tell me something needs work now, I know that it does.

B. Weiss

I had made an appointment for an oil change and ended up needing a new water pump. Jay handled the unexpected repair professionally without making me feel like an extra burden on an already busy Friday. Jay’s skills at managing the multiple demands are fantastic. He keeps the excellent team on task.

M. Aello

No need to improve in my opinion. I really appreciate all the hard work and help!

 

 

L. McAdoo

Tony did my oil change. Very professional & great customer service along with Jay. Thank you.

C. O'Neill

I had to go back to the shop a good few times but in the end I’m happy & car working again. Ashley, Jay & Tony provided excellent customer service.

 

C. O'Neill

Tony was amazing – great customer service, was willing and able to answer all my questions, awesome person overall!

M. Smith

Thank you to Jay & Tony for providing excellent customer service, picking me up & having my car repaired (a/c system) on the same day.

C. O'Neill

Location: 3902 S. Westshore Blvd, Tampa

Quinn & Joe are the best! Kind, respectful & most important I can trust. So happy I found (your shop).

L. Brown

I can always count on Quinn and Joe to do right by me and my family.

J. Smitts

Dr. Joe and his staff always take care of my wonderful Jeep. They are like family! 🙂

Mimi

No more improvements, you guys are the best!

M. Lorenzo

Cannot beat Ice Cold Air®! Joe on Westshore treats my wife and I with respect. Not pushy but honest on repairs.

R. DeMay

Joe and his teams have done dozens of repairs on my vehicles over the years. They are the best!

S. Humes

My service cost under $30 but still included transportation home & back. Unbelievable!

R. Howard

I appreciate the honest report of items that might need fixing but are suggested.

H. Hickman

The location close to me is the best reason – the owner Joe is good.

J. Beiger

Absolutely trust your people. They are so honest.

G. Coleman

Location: 501 E. Sligh, Tampa

You guys are awesome!

A. Clemens

Great service and he treated us like family.

M. Henderson

Wish I’d know about you way before. I could have saved a lot more $$$!

T. Deleon

I always get good service on my truck and car.

L. Moore

“Very helpful & friendly, will definitely return!!”

C. Caraballo

“You saved us over $1,000 when compared to Pep Boys estimates. I posted the savings on Facebook. Thanks!”

P. Borgia

“Very friendly service. Offered discounts and even brought my car back to me at work. A++ ”

A. Widoff

“Refreshing in a not so trusting business (auto repair). There is not enough room here to tell you what a great job they recently did for me. Going forward, they have all my business.”

D. Fowler

“The store on Sligh-near 275 is fabulous!! Recommended to all my friends.”

B. Ash

Location: 7901 W. Hillsborough Ave, Tampa

These people are great. They know how to take care of the customers!

V. Chamoun

You are my new “go-to” place for auto repair & maintenance.

R. Velez

“I was extremely impressed by the high level customer service. While waiting I sat at the McDonald’s next door, the manager actually walked over to discuss the repair status.”

J. Somers

“You did exactly what the factory service manuals indicated you should do. Thank you very much!”

J. O'Brien

“Fast and reliable. I love these guys. Thank You!”

K. Stoltz

“Times are hard especially at this time of year and your team truly tried to help any way they could.”

M. Wilhelm

“We have been there 3 times for 3 different repairs. I will not go anywhere else. They are AWESOME!!!!”

D. Young

“The owner is one of the nicest people I have dealt with in a very long time. Very honest and helpful. I have been to this location before and will continue to go there. Great!”

E. Breen

“I was quoted $135 more at Tire Kingdom for part of the work I had done by these guys.”

M. Gordon

Location: 6609 Gall Blvd, Zephyrhills

Great staff – only place I’ll use and it is a drive from Winter Haven to here!

R. Fontaine

The work was completed within the shortest amount of time and the staff on duty made me feel welcome although it was my first time.

G. Brobbey

You told me the truth about my a.c. Don’t know how you can improve on that. Thanks a million. I will be back.

 

L. Barnes

Guy(s) were all great!! Service was great. And fast!! I will be back!

M. Montalbano

“Everything was fine. Guys were great. All good thumbs up!”

M. Allen

“I went to ICA in Zephyrhills. Each time I was greeted like family but treated with professional service.”

H. Dorsey

” I saved a bunch of money over dealer price. Also the manager helped find the problem that the dealer could not.”

J Butcher

“Outrageous Service – treated with caring and respect”

M. Kopp

“My car required costly work. I was offered many options, discounts and solutions to help keep my car operational and safe!”

M. Hutson

“Your MGR and the mechanic were great and went out of their way to help me on my Yukon and save money.”

C. Coucy