ICA FRAN CORP, doing business as Ice Cold Air ÂźComplete Auto Repair (âIce Cold Air,â âwe,â âus,â or âourâ), respects your privacy.
This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit www.icecoldair.com, submit information through our website, or communicate with us through website-related services.
This policy applies to the website and services operated by ICA FRAN CORP. Ice Cold Air locations are independently owned and operated. This policy does not automatically apply to the separate information practices of independently operated locations or third-party websites.
Depending on how you interact with us and which website features you use, we may collect the following information.
Please do not submit credit card numbers, Social Security numbers, driverâs license images, or other sensitive information through general contact forms or email.
When you visit our website, we and our website service providers may collect information such as:
We use information for purposes that may include:
We may disclose information in the following circumstances:
We may share information with companies that help us operate our website and business, such as website hosting providers, scheduling platforms, customer relationship management providers, email and text messaging providers, analytics providers, and technical support vendors.
If you request an appointment, estimate, or assistance from a particular location, we may share the information needed for that location to respond and provide service.
Ice Cold Air locations are independently owned and operated. Information handled directly by an individual location may be subject to that locationâs own privacy practices and applicable policies.
We partner with advertising and analytics providers such as Google and Meta (including Facebook and Instagram) to evaluate site traffic, optimize marketing efforts, assess campaign effectiveness, and connect with potential customers. Through cookies, pixels, and related tracking tools, these service providers may collect information regarding your site activity, including IP addresses, device and browser details, viewed pages, and completed actions. Such details may be aggregated with data collected across other online services to customize advertisements and measure marketing performance, which may include displaying relevant ads following your visit. Handling of this data is governed by the respective privacy policies of Google and Meta. You can customize your preferences via Google Ad Settings, Meta Ad Preferences, your browser controls, or available site options.
We may disclose information when reasonably necessary to comply with applicable law or legal process, protect rights and safety, investigate suspected fraud, or enforce our agreements.
Information may be disclosed as part of a proposed or completed merger, acquisition, reorganization, sale of business assets, or similar transaction, subject to applicable legal requirements.
We may share information when you direct us to do so or provide appropriate consent.
Our website may use cookies and similar technologies to support website functions, remember preferences, measure traffic, and understand how visitors interact with our content.
We also use advertising technologies to measure campaigns and deliver advertisements based on your interactions with our website.
You can manage cookies through your browser settings and, where available, our websiteâs www.icecoldair.com. Blocking certain cookies may affect website functionality.
If you receive promotional emails from us, you may unsubscribe using the link included in those emails or by contacting marketing@icecoldair.com.
Unsubscribing from promotional emails does not necessarily stop nonpromotional communications related to an appointment, service request, or other transaction.
If you enroll in our text messaging program or otherwise provide appropriate consent, we may send appointment reminders, service updates, and, when separately authorized, promotional messages.
Message frequency varies. Message and data rates may apply. You may opt out by replying STOP. For assistance, reply HELP or contact marketing@icecoldair.com or (800) 838-2653. Consent to receive promotional text messages is not a condition of purchase.
We retain personal information for as long as reasonably necessary for the purposes described in this policy, including responding to requests, maintaining relevant business records, resolving disputes, and meeting legal obligations.
Retention periods vary based on the type of information, the reason it was collected, applicable recordkeeping requirements, and whether it is needed for an ongoing business or legal purpose.
We use reasonable administrative, technical, and physical safeguards designed to protect personal information.
However, no website, electronic transmission, or storage system is completely secure. We cannot guarantee the absolute security of your information.
You may contact us at marketing@icecoldair.com to:
Depending on where you live and which laws apply, you may have additional rights, including rights relating to certain uses or disclosures of personal information, targeted advertising, or appeals of privacy request decisions.
We will review requests under applicable law. We may need to verify your identity before responding, and certain information may be retained where legally permitted or required.
Our website is intended for a general audience and is not directed to children under 13. We do not knowingly collect personal information from children under 13.
If you believe a child has provided personal information through our website, contact marketing@icecoldair.com so we can review the matter and take appropriate action.
Our website may link to third-party websites or services, such as scheduling platforms, financing providers, payment services, social media platforms, or review websites.
Those third parties operate under their own privacy policies. We encourage you to review their policies before providing information.
We may update this Privacy Policy to reflect changes to our practices, services, or legal requirements. We will post the revised policy on this page and update the âLast Updatedâ date.
Where required by applicable law, we will provide additional notice or obtain consent for material changes.
For questions about this Privacy Policy or to submit a privacy request, contact:
ICA FRAN CORP
Ice Cold Air Complete Auto Repair
PO Box 9309
Tampa, FL 33674
Email: marketing@icecoldair.com
Phone: (800) 838-2653
Website: www.icecoldair.com